We understand taking that first step can be filled with last-minute reservations. Let’s clear the air about what happens next:

1. Once you’ve submitted your request, our team will get in touch with you to finalise the details of your appointment. You’ll also receive an email with a link, giving you the option to book online at your convenience.

2. A day or two before your scheduled visit, you’ll receive a friendly reminder to confirm your appointment, ensuring you won’t miss out on your dedicated time slot.

3. Upon your arrival, our welcoming staff will greet you and guide you through each step, making sure you’re comfortable and well-informed throughout your visit.

4. We reserve a full 45 minutes exclusively for your comprehensive eye exam. During this time, our expert opticians will dive deep into understanding your unique vision needs, all while providing personalised recommendations tailored just for you.

5. Post-exam, you’ll gain a thorough understanding of your eye health and tailored eyewear options—no question will go unanswered.

Our No-Risk Guarantee: We prioritise your satisfaction, which is why we offer a 100% risk-free guarantee. Should you not be completely happy with any part of your experience, we’re committed to making it right.

So go ahead, make that appointment today—because you shouldn’t have to compromise on the health of your eyes.